heliosDX offers Laboratory Testing Services including a high complexity urine drug testing (UDT) laboratory, also offering Allergy Droplet Cards, Oral Fluids, and PCR (Nail, Wound, RPP, STI, GI, UTI) through our Lab Partners. We offer our physicians individualized customer service, as well as fast and accurate reporting of results. Additionally, we do all of our billing in house, and offer a patient friendly billing protocol.
Patient care is of the utmost importance to us. We strive to deliver patient results within 48 hours for all in-house testing.
We offer multiple options for patient balances, and will never send you to collections. Offering easy online bill-pay and easy to read statements is important to us.
Interactive Sales Portal – Interactive Results Portal
See results and sales updates in real time. Never question again are my results ready? Did they receive my samples? We’ve got you covered!
Our unique lab partnerships allow for providers to send more testing to our laboratory, creating a more streamlined patient care process.
Easy Shipping Solution
Partnering with Cardinal Health to provide a state of the art shipping solution. This provides an easy way of getting us your samples. Being able to track packages, print labels on demand, and schedule pick ups is important to you, and to us.
We are happy to answer any and all questions you may have about our Laboratory Testing Services. Our Laboratory Administrator and Medical Technologist are available by phone (423-206-2299) Monday-Friday 8am-4pm or by email firstname.lastname@example.org 24/7. We are also available for in-person education, please call to schedule training.